PRIVACY POLICY
CITLALLI ZEPEDA, DBA (ALOHA AI)
Effective Date: December, 2025
1. Introduction
Citlalli Zepeda, doing business as (DBA) Aloha AI (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://getalohaai.com or interact with our booking and communication systems.
By accessing our website or submitting your information, you agree to the terms described in this Privacy Policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us, including but not limited to:
First Name
Last Name
Phone number
Email address
We may also automatically collect non-identifiable data such as browser type, device, and interaction behavior to improve user experience.
3. How We Use Your Information
We use your information solely for purposes directly related to the services you request, including:
Scheduling and confirming AI consultations and demos
Responding to inquiries and providing information related to AI, automation, and voice solutions
Sending appointment reminders, follow-ups, and service updates
Improving our website, customer experience, and communication processes
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
4. Communication and Consent
When you book an appointment, submit a form, or opt in to receive updates, you consent to receive text messages (SMS), emails, or phone calls from Citlalli Zepeda / Aloha AI regarding your inquiry or services.
You may opt out of SMS communications at any time by replying “STOP.”
After confirmation, you will no longer receive messages unless you re-subscribe.
To request assistance, reply “HELP” or contact us at [email protected].
Message and data rates may apply. Message frequency may vary depending on engagement.
Carriers are not liable for delayed or undelivered messages.
5. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When data is no longer required, it is securely deleted or anonymized.
6. Data Sharing and Disclosure
We do not share your personal information with third parties, except as required to operate our business or comply with the law. This may include sharing with:
Service providers who assist with scheduling, hosting, or customer support
Legal or regulatory authorities when required by law
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Data Security
We maintain appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure.
While we take reasonable precautions, no system can be guaranteed 100% secure.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze site traffic.
You can manage or disable cookies in your browser settings.
9. Children’s Privacy
Our website and services are intended for individuals 18 years or older. We do not knowingly collect or store information from minors. If we become aware that data has been submitted by a child under 18, it will be promptly deleted.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Your continued use of our website or services constitutes your acceptance of any updates.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Citlalli Zepeda, DBA Aloha AI
📧 [email protected]
📞 (415) 786-0033
🏢 Legal Address:
2881 Calaveras Dr, Fairfield, CA 94534
🌐 https://getalohaai.com
